General Sales Conditions
From 21 July 2021, access to all our services is subject to the presentation of a health pass in accordance with the regulations in force.
- The website aims at assisting the user looking for travelling and tourism services, and at operating appropriate bookings.
- The User can book services on the website only after accepting the present General Sales Conditions
- Booking confirmation is automatically sent to the User by email
- The User get client account following his booking
- Booking confirmation will be sent by email, with a file to download and to print from the client account within 2 days following the booking date
PAYMENT AND PURCHASE EVIDENCE :
- Prices on website are in Euros and inclusive of tax.
- Payment operates necessarily when booking, by credit card, by means of secured payment process on website : P@iement CIC
- The User must print by printer the voucher to compulsorily show to the service provider or to our agency to get booked services :
the voucher will be user accessible with his client account during confirming booked services
- Special Gifts : refund 80% from the total amount.
- More than 48 hours from departure day or day of performance : refund 80% from the total amount.
- Between 24 and 48 hours from departure day or day of performance : refund 60% from the total amount.
- Less than 24 hours from departure day or day of performance : no refund.
- D-day of departure or performance, and in case of non attendance of customer before the departure or before the performance : No refund or report
Warning : no refund or changing date for booking for :
- Special dates: New year's Eve, Valentine's day, 14th of July ...
- Any product with sent tickets
- The tickets for the visit of the Eiffel Tower
- Any product including a lunch or dinner at the Eiffel Tower
- Any product including a dinner show or a Show with 1/2 bottle of Champagne at the Moulin Rouge or the Lido
- Any product including a private or particular visit with a certified guide (Versailles, le Louvre museum, ...)
- Any cancellation or change requested by the User will lead to a refund, within the manageable time, of the sum paid by the user including deductions mentioned below.
- TAny partial or total interruption of performances because of customer responsibility, will not lead to refund or compensation
TIMETABLE AND PRICE :
Prices are fixed according to present economic conditions and schedule, timetable, programs and trip duration
are only provided for guidance and may be changed as needed. Prices include all services mentioned in the
descriptive product presentation.
CHILDREN RATE :
- Children rates noted on the website concern children from 3 to 11 years old included, except in case
of indications mentioned in the descriptive product presentation. Please consult us for any services for
children under 3 years old (price and access information).
APPLICABLE LAW :
- Sales General Conditions are subject to French Law. Any litigation related to interpretation or execution
of Sales General Conditions is a matter for arbitration of French Courts.
RESPECT DE LA VIE PRIVEE ET DES DONNEES PERSONNNELLES
- Le Site www.francetourisme.fr est déclaré sous le numéro 1552166 auprès de la Commission Nationale Informatique et Libertés (CNIL)
en application de la loi n°78-17 du 6 janvier 1978 relative à l'informatique, aux fichiers et aux libertés.
- Les informations communiquées par l’Utilisateur sur le site www.francetourisme.fr permettent de traiter et
exécuter ses commandes ou ses demandes de devis
- Droit d'accès et de modification des données vous concernant :
Vous disposez d'un droit d'accès, de modification, de rectification et de suppression des données
qui vous concernent (art.34 de la loi "Informatique et Libertés" nº 78-17 du 16 janvier 1978).
Pour l'exercer, adressez-vous à : FRANCE TOURISME - 5 avenue de la Grande Armée - 75116 Paris
- "This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").
Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse
how visitors use the site. The information generated by the cookie about your use of the website (including your IP address)
will be transmitted to and stored by Google on servers in the United States . Google will use this information
for the purpose of evaluating your use of the website, compiling reports on website activity for website operators
and providing other services relating to website activity and internet usage. Google may also transfer this information
to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
selecting the appropriate settings on your browser, however please note that if you do this you may not be able to
use the full functionality of this website. By using this website, you consent to the processing of data about you by
Google in the manner and for the purposes set out above."
- Company Name : Alentours
- Brand : FRANCE TOURISME
- Legal status : SARL au capital de 152 449 Euros
- RCS : Paris B 422 596 510
- N° de TVA intra-communautaire : FR27 422 596 510
- Head quarter : 5 Avenue de la Grande Armée
- Post code : 75116
- City : Paris
- Country : France
- Agency & departure point : 6 rue de l'Amiral de Coligny - 75001 Paris - Open daily from 7:00 a.m. to 9:30 p.m. Tel: (33)1 53 10 35 35
- Agency opening : everyday from 7:00 a.m. to 9:30 p.m.
- Tel : (33)6 37 05 29 36
- Fax : (33)1 45 02 88 51
- E-mail : firstname.lastname@example.org